Shipping policy

Shipping & Delivery Policy

At PickItNow, we aim to deliver all orders safely and efficiently using trusted fulfillment and logistics partners within South Africa.

Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are only processed on business days (Monday to Friday, excluding public holidays).

Delivery Time

  • Estimated delivery time is 7–9 business days within South Africa.
  • Delivery times may vary depending on product availability, location, and courier capacity.

Shipping Method

  • We work with multiple verified fulfillment and courier partners to ensure reliable delivery.
  • Orders may be shipped from different warehouses depending on product availability.

Tracking Information

  • Once your order has been dispatched, tracking details will be provided where available.
  • Customers can use the tracking number to monitor delivery progress.

Shipping Delays

  • Delivery times are estimates and not guaranteed.
  • Delays may occur due to high demand, courier issues, public holidays, or unforeseen circumstances.

Shipping Fees

  • Shipping fees are calculated at checkout and may vary depending on location and order size.