Terms & Conditions

Welcome to PickItNow. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

Platform Role

PickItNow operates as an online retail platform that sources and supplies products directly to customers through verified fulfillment partners. We do not manufacture products, but we ensure all orders are fulfilled through reliable suppliers.

User Information

• Users must provide accurate and complete information when placing orders.
• Customers are responsible for ensuring correct delivery details are provided.
• We reserve the right to refuse or cancel orders suspected of fraud or misuse.

Payments

• All payments are processed securely via approved third-party payment providers.
• Orders are only processed once payment has been successfully confirmed.

Orders & Delivery

• Delivery times are estimates and may vary depending on location and logistics partners.
• We are not responsible for delays caused by couriers, customs, or external events beyond our control.
• All orders are provided with tracking information where available.

Disputes

Any disputes or order issues must be reported within 7 days of delivery. After this period, orders are considered completed. We aim to resolve all disputes fairly and efficiently based on provided evidence.

Limitation of Liability

To the fullest extent permitted by law, PickItNow shall not be held liable for indirect, incidental, or consequential damages, or issues arising from misuse of products or third-party service delays.

Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.